Shipping policy

Ecrudeco partners with global merchants and artisans in order to provide you the best prices and the most interesting products.

This means that your order is shipped from global areas such as Thailand, Tibet, China, India, Spain etc. Because we ship directly from our partners in these countries, your item may take 3-5 weeks to arrive. Please don't panic if it doesn't show up immediately, it's on its way.

Standard Shipping: approximately 15-25 business days
Express Shipping: approximately 6-12 business days

Shipping times are approximate and depend on where your country is located, your postal office, and customs practices.

You will be responsible for paying any additional customs taxes or charges by your government or post office.

We address your item exactly how you provide it. Once the product reaches the country of destination, your local postal office will distribute the item for delivery. It is the customer's responsibility to contact your local postal office for any issues that might arise after our product reaches the destination country.

Your order might be shipped in multiple shipments for us to optimize shipping and delivery times.

The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Ecrudeco to import the goods on his behalf. Further, the consignee/buyer agrees that Ecrudeco may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition to the purchase price of the goods.

Returned packages that are not the fault of the sender can be resent at the expense of the customer. Refunds for returned packages that are not the fault of the sender will be issued in full less the expense of the shipping costs incurred by the sender.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.